Shipping Policy

Shipping & Billing Address

For security and fraud-prevention purposes, high-value orders will only be shipped to the billing address associated with the payment method used at checkout. Once an order has been placed, we are unable to redirect it to another address.

Order Processing & Estimated Delivery Times

Orders placed before 4:00 pm (EST) will be shipped within 1-3 business days.

We ship to USA PO Boxes, APO, and freight forwarders.

You will receive an email confirmation once the order has been shipped. Please note, processing times do not include weekends or U.S. federal holidays.

USPS Priority or UPS Ground Shipping (within the US): 2-7 business days
USPS Express or UPS Next Day Air (within the US): 2 business days
International FedEx or DHL Express: Shipping times vary per country.

Tracking Your Order

Once your order has shipped, you will receive an email confirmation with a tracking number. You can also log into your Vanziano Outlet account to check your order status.

If you have questions regarding your order and delivery, please contact us at Hello@VanzianoOutlet.com

Signature Delivery

We may ship your order with a signature required upon delivery, which means someone must be available to sign for and receive your package. If no one is available to sign at the initial delivery attempt, the shipping carrier will leave a notice with instructions for rescheduling delivery or picking up your package at the location indicated on the notice.

Item Not Received (Stolen)

All orders receive a tracking number once shipped. If tracking shows your package was delivered but you have not received it, please check with your neighbors, leasing office, doorman, or mail carrier to see whether it was left with them or placed in another location. Vanziano Outlet is not responsible for porch theft or packages stolen after delivery has been confirmed by the carrier. Customers are responsible for providing a delivery address where packages can be left safely. We strongly encourage customers who do not have a secure delivery location to rent a private mailbox where packages can be received safely.

Return to Sender Due to Incorrect Address

If a package was returned to us due to an incorrect address, the customer is responsible for the shipping cost to resend the package. Customers are responsible for submitting their correct address that includes the apartment/unit number if applicable.

Taxes & Duties

International orders may be subject to import taxes and customs duties charged by the destination country. These fees are imposed and collected by your country’s customs authorities, not by Vanziano Outlet. Customers are responsible for paying any applicable import taxes and duties required to clear customs and receive their package.